Privacy policy

Before launch: confirm the registered address, Chamber of Commerce number, final email address, processors, retention periods and any analytics or CRM tools with legal counsel.

1. Who is responsible

NovaGrid Solutions B.V. is responsible for the personal data described in this policy. Contact: privacy@novagridsolutions.nl. Registered address and Chamber of Commerce number are to be confirmed before public launch.

2. Data we receive

We may receive your name, work email, organisation, industry and message when you contact us. The website itself does not store contact-form submissions; the form prepares an email in your own email application.

3. Why we use personal data

• To respond to enquiries and take steps requested before entering a contract.
• To provide services and manage client relationships.
• To meet legal obligations and protect our legitimate business interests.
• To measure site usage only where consent is required and has been given.

4. Sharing and processors

We may use carefully selected service providers for hosting, email, business administration and, if enabled, analytics. They may process data only for the agreed purpose and under appropriate safeguards. A confirmed list should be added before launch.

5. International transfers

If a provider processes data outside the European Economic Area, NovaGrid will use a lawful transfer mechanism and appropriate safeguards.

6. Retention

We keep personal data only as long as needed for the purpose, contractual obligations and applicable record-keeping requirements. Final retention periods should be confirmed before launch.

7. Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent at any time. Contact privacy@novagridsolutions.nl. You may also complain to the Dutch Data Protection Authority.

8. Security

We use organisational and technical measures appropriate to the nature of the data and the risks involved.

9. Cookies

See our Cookie Policy for information about browser storage and your choices.

10. Changes

We may update this policy as services and tools change. The effective date above shows the latest version.